Family Information Guide
Welcome to Hilltop, where your family’s experience is at the heart of our mission. Our Family Information Guide, updated annually, is your go-to resource for the latest organizational policies and procedures. Our goal is to provide a warm, safe, and developmentally appropriate environment for every child, ensuring a rewarding experience for your family.
Key Highlights:
- Anticipates and answers many program-related questions: The guide is designed to address common questions and provide clarity on our programs.
- Facilitates smooth transitions between home and the center through a strong partnership with families: We believe in working closely with families to ensure children feel secure and supported.
- Daily communications and trust-building between family and faculty are prioritized: Open and consistent communication is crucial for building trust and fostering a supportive community.
- We aim to provide the highest quality care and education for children, valuing and respecting every family: Every family is unique, and we are committed to honoring and respecting those differences.
Your Role:
- Read and follow the policies and procedures outlined in the guidebook: Familiarize yourself with our guidelines to help us maintain a consistent and safe environment.
- Provide necessary information to facilitate effective care: Share any information that can help us better care for your child.
- Be open and honest with feedback, questions, concerns, and suggestions: Your insights are valuable and help us improve our services.
- Act as responsible and active childcare consumers: Engage with us and participate actively in your child’s early education journey.
We value your input and recognize the importance of your child’s early education and care experiences. As our program evolves, the guidebook remains a ‘living’ document, updated as needed. Formal policy changes will be communicated via email. Your thoughts matter, and we encourage you to engage in conversations with us about the program.
Thank you for being an integral part of the Hilltop family!
Table of Contents
2024-2025 Family Handbook Cover
Welcome to our learning community
Our Culturally Responsive Approach